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Terms and Conditions for Family Farm Meat Market 

These Terms and Conditions govern your use of this website, which is owned and operated by Family Farm Meat Market. By using our website, you agree to be bound by these terms. 

Use of Our Website 

  • These Terms and Conditions apply to all users of our website. By accessing or using our site, you acknowledge that you have read, understood and agreed to be legally bound by these terms. 

  • We may update these Terms and Conditions from time to time. We recommend that you check regularly for updates. Continued use of the website implies acceptance of these changes. 

  • The Terms also apply to all transactions conducted via our online shop for the purchase of our products. 

Online Shop and Ordering Process 

  • Our FAQs are incorporated into these Terms and Conditions and provide important details on how to order, payment, delivery areas and our product offerings. Please read them regularly for updates. ​

  • We reserve the right to accept, reject, or cancel your order for any reason. Orders are only confirmed once payment has been received in full. After confirmation, orders cannot be cancelled. ​

  • We are unable to offer refunds after products have been delivered or collected, unless in accordance with our Refunds Policy. 

Online Access and Security 

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  • You must be 18 or older to use certain features of our website. 

  • You agree that the information you provide to us is accurate and up-to-date. If any personal details change, you must inform us immediately. 

  • While we use secure systems, we cannot guarantee the security of the internet. You acknowledge that any communication to our website may be intercepted. 

Risk and Liability 

  • Risk of loss or damage to products passes to you upon delivery or collection. 

  • We provide product information to the best of our ability, but you are responsible for ensuring the product is suitable for your needs, particularly if you have food allergies or other health concerns. 

Warranties

  • We provide the website and its content on an "as-is" basis and do not guarantee error-free or uninterrupted access. 

  • Our liability is limited in accordance with Australian Consumer Law. 

Privacy

Family Farm Meat Market is committed to protecting your personal information in compliance with the Privacy Act and Australian Privacy Principles. Please review our Privacy Policy for further details. 

Liability and Indemnity 

  • We are not liable for any loss, damage, or costs incurred by using this website. 

  • You indemnify us against any claims, losses, or damages arising from your actions. 

Intellectual Property 

All content on our website, including images, trademarks and product descriptions, are protected by intellectual property laws. You may only use this content for personal purposes and must not modify, reproduce or use it for commercial purposes without our permission. 

Third-Party Links 

Our website may include links to third-party sites. We are not responsible for their content or terms of use. Use these links at your own risk. 

Prohibited Conduct 

  • You agree not to engage in any activities that could interfere with the website’s functionality, security, or access, including unauthorised access or use of its content. 

Governing Law 

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland. 

Contact and Complaints 

If you have any questions or complaints, please contact us at accounts@familyfarmmeatmarket.com.au 

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Date: 15/11/2024

Contact details

Family Farm Meat Market – Burleigh Heads 

1/102-116 Kortum Dr, Burleigh Heads QLD 4220 

Phone: 0435 599 956 

 

Family Farm Meat Market – Nerang  

4 Page Ct, Nerang QLD 4211   

Phone: 0435 884 600 

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